FAQ
Your shopping has never been easier!
- Just add the products you want in the colour and size you want to your basket.
- Then proceed to the shopping cart where you check the products you have selected and click on the “COMPLETE ORDER” button.
- If you are already a customer, then enter the phone number or email you used last time.
- If it is your first order at desire.cy then you enter your email and choose if you want to create an account where your details will be saved for future purchases and you will automatically be in the customer loyalty plan “My DESIRE Rewards”, along with our Special girls!
- You choose the payment method and the shipping method you want, fill in all the necessary information based on the instructions that will appear and press the checkout button!
At desire.cy we have created a size chart that corresponds perfectly for all the brands of clothing we represent so you will always choose the same size for your purchases for whichever brand you choose!
You will find the detailed size guide on each product you choose.
*Pregnancy products may vary in size so please consult the product size guide before proceeding.
All orders within Cyprus are delivered within 1-2 working days starting from the next day of the order.
Shipping costs are free for orders over €50.
For purchases of less than €50 the cost of shipping for each transport service is as follows:
- Send to ACS €3
- Home delivery €4
*For payments by cash on delivery then there is an additional charge €1.
At the moment we only serve orders within Cyprus.
You can contact us in the following ways:
- BY PHONE at 22487094 (Monday-Friday) 09:00 - 17:00
- Facebook Messenger and Instagram Direct (Monday-Friday) 09:00 - 17:00
- By E-MAIL to desirebychrana@cytanet.com.cy
The above customer service hours do not apply on public holidays.
